Doug, Xantrex is aware of this problem and has released new software in the remote control unit. The problem happens with the older remote panels when the DC voltage dips momentarily, causing the processor to try to quickly track which LEDs should be illuminated on the display. Evidently it was searching too quickly and it basically confused itself! The newer remote re-tracks every three seconds which enables it to lock onto the correct sequence better. Replace the remote with a new device and it should be rectified. It might run through that rapid sequence once or so, but it will eventually fix itself rather quickly. Your local dealer can probably order one for you or you can also contact Xantrex directly.
Monday, May 4, 2015
Voltage Monitor Gone Awry
I have an issue with my Xantrex panel. When I plugged in the motorhome, all the panel lights for the charging sequence strobe and still strobe. I have attached a movie to show you what I'm talking about. I also saw that the house batteries were showing 6 volts at the time. I really do think my batteries, four 6-volt batteries are bad as they do not hold a charge long at all. Could this strobing be from the batteries being shot and needing replacing? Doug K., (Redmond, WA)
Doug, Xantrex is aware of this problem and has released new software in the remote control unit. The problem happens with the older remote panels when the DC voltage dips momentarily, causing the processor to try to quickly track which LEDs should be illuminated on the display. Evidently it was searching too quickly and it basically confused itself! The newer remote re-tracks every three seconds which enables it to lock onto the correct sequence better. Replace the remote with a new device and it should be rectified. It might run through that rapid sequence once or so, but it will eventually fix itself rather quickly. Your local dealer can probably order one for you or you can also contact Xantrex directly.
Doug, Xantrex is aware of this problem and has released new software in the remote control unit. The problem happens with the older remote panels when the DC voltage dips momentarily, causing the processor to try to quickly track which LEDs should be illuminated on the display. Evidently it was searching too quickly and it basically confused itself! The newer remote re-tracks every three seconds which enables it to lock onto the correct sequence better. Replace the remote with a new device and it should be rectified. It might run through that rapid sequence once or so, but it will eventually fix itself rather quickly. Your local dealer can probably order one for you or you can also contact Xantrex directly.
